Terra Durbin

MS Psych, MHA, QDDP, SCL IDP

Owner/ED/Case Manager

terradurbin@qualitycareky.com

Holds a Masters in Health Administration, QDDP, SCL IDP. Served individuals with intellectual and developmental disabilities for over 10 years in various capacities.

Carlinda Ricketts

BS

Operations Director

carlindaricketts@qualitycareky.com

Carlinda holds a Bachelor's of Science in Child and Family Studies. She has over 20 yrs experience in Operations management.

April Frost-Crowe

LSQ, QDDP, SCL IDP

Program Director/CM

aprilcrowe1@qualitycareky.com

Holds a Bachelors in social work, is a QDDP, and an SCL IDP. April has over 10 years’ experience working directly with individuals with intellectual and developmental disabilities.

Matt Barnes

MA, Board Certified Behavior Analyst

Clinical Director / Behavior Specialist

mattbarnes@qualitycareky.com

Holds a Masters in Applied Behavior Analysis with over 16 years’ experience serving individuals with intellectual and developmental disabilities.

Glenna Daff

BS

Therapy Coordinator

glennadaff@qualitycareky.com

She has a bachelor's in recreational therapy and has over 20 years experience servicing various populations with the last 10 years being in direct IDD services.

Lee Ann Honaker

BS, QDDP, SCL, IDP

Waiver Compliance Director

leeannhonaker@qualitycareky.com

Lee Ann has over 15 years experience serving individuals within the SCL waiver through many different capacities. Lee Ann has sound knowledge of regulation and waiver compliance.

Contractors

We work with many talented contractors to provide care to the people who are important to you:

Occupational Therapists

Denise Weiss-Salinas

deniseweisssalinas@qualitycareky.com

Medical Records

Teresa Masters

teresamasters@qualitycareky.com

Alexandria Honaker

alexandriahonaker@qualitycareky.com

Sherri Cates

sharricates@qualitycareky.com

Therapy Services

Quality Care sub-contracts with several highly qualified speech and occupational therapist.

Glenna Daff, BS

glennadaff@qualitycareky.com

Quality Assurance

Kevin Durbin

kevindurbin@qualitycareky.com

Case Managers

Ashley Clem, BSW

ashleyclem@qualitycareky.com

Amanda Miller, BSW

amandamiller@qualitycareky.com

Staci Carmack, BS

ashleyclem@qualitycareky.com

Community Guide Services

Billing Specialist

Susan Young

susanyoung@qualitycareky.com

Kristie Payne

kristiepayne@qualitycareky.com

Personal Assistance

Vanessa Everidge

vanessaeveridge@qualitycareky.com

Payee

Carlinda Ricketts, BS

carlindaricketts@qualitycareky.com

Team Promise:

Quality Care management team and all of our staff promise participants and families that Quality Care will exceed your expectations, and that care will always be provided with the highest of quality!